Frequently Asked Questions

Pricing depends on TV size, wall type, mount type, and how much cable concealment you want. Request a quote and we'll give you a clear price before any work begins.

Yes — using either surface raceway or code-compliant in-wall cable concealment, depending on your wall and preference.

Often, yes — but not every fireplace surround can safely support a mount, and heat exposure matters. We assess the surface and placement before confirming.

Yes, soundbar mounting and connection can typically be done in the same visit as your TV mount.

Smart thermostats, lighting controls, smart locks, video doorbells, leak/water sensors, plugs, switches, and contact/motion sensors, configured to work together from one app or voice assistant.

Often, yes. We review compatibility before installing anything and are upfront if a device won't integrate reliably with the rest of your system.

No — we install and configure the devices and your automations/alerts, but we don't provide alarm monitoring, continuous monitoring, or emergency response services.

Home automation is the devices and control systems (lighting, locks, thermostats, sensors). Structured cabling is the physical network infrastructure that connects everything. A stable network — wired or Wi-Fi — is what makes automation reliable.

Yes — Cat5e, Cat6, and Cat6A structured cabling, data drops, racks, and network infrastructure for offices, retail, and other commercial spaces, plus support for general contractors and subcontract partners.

Structured cabling installed and terminated by us includes a 5-year workmanship warranty. Manufacturer warranties apply to equipment.

Yes — labeling, testing, and documentation of what was installed, so your team or IT provider has a clear record of the network infrastructure.

Monitor and docking-station setup, printer and peripheral connection, video-call camera/microphone/lighting positioning, wired Ethernet where practical, Wi-Fi troubleshooting, and clean cable routing.

This is a one-time setup service, not ongoing managed IT or data recovery. If something changes later, you're welcome to request another visit.

Yes. We run a coverage assessment through your home, identify weak spots, and recommend the right fix — router/access-point placement, mesh Wi-Fi, or a wired backhaul.

No installer can guarantee your ISP's advertised speed at every point in your home — walls, distance, and interference all play a role. We measure real speeds at the locations that matter and recommend what will actually improve them.

Yes, including setup and node placement for whole-home coverage, plus wired access points where a wired backhaul improves reliability.

Fill out the contact form on our website or call (615) 761-9960. We'll ask about your project and provide a clear quote before any work begins.

Your location, what you're trying to accomplish, and your general timeline. We'll ask follow-up questions to confirm scope.

Residential installations include a 1-year workmanship warranty covering installation workmanship, mounting, cable terminations, device setup, and configuration performed by us. Structured cabling includes a 5-year workmanship warranty.

Customer damage, power surges, internet provider issues, manufacturer defects, water damage, acts of nature, and manufacturer software updates aren't covered. Manufacturer warranties apply to equipment and hardware.

We warranty our installation and configuration work, not the equipment itself. Manufacturer warranties apply to equipment you supply.

Yes — we troubleshoot smart-home, networking, and cabling systems regardless of who installed them. Contact us for pricing on service calls.